Shipping Policy

Last updated: May 2026

At Haus Eclat, we are committed to getting your order to you as smoothly and efficiently as possible. Please review the details below so you know what to expect.

Order Processing

Once your order is placed, it is sent for production and fulfillment. Processing times may vary depending on product availability. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once your order has been dispatched.

Shipping Times

Orders typically arrive within 2 to 5 business days from the date of shipment. Please note that these are estimates and may be affected by carrier delays, peak seasons, or other factors outside our control.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your shipment through the carrier's website.

Lost or Delayed Shipments

If your order appears to be lost or significantly delayed, please contact us through our Contact page with your order number and we will look into it on your behalf.